30 Hours(For Regular Course)

4-8 Hours(For Capsule Course)

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Service Now Training

This web-based training course on Service Now Training functionality, administration and development, is available online to all individuals, institutions, corporates and enterprises in India (New Delhi NCR, Bangalore, Chennai, Kolkatta), US, UK, Canada, Australia, Singapore, United Arab Emirates (UAE), China and South Africa. No matter where you are located, you can enroll for any training with us - because all our training sessions are delivered online by live instructors using interactive, intensive learning methods.

Service Now is basically a cloud computing that provides a variety of services such as enterprise service management software for law, management, human resources, marketing, finance and field operations. The course is designed for individuals who are new to the Service Now Ecosystem. In the course understudies will learn to perform the core configuration tasks, adding users, groups and roles, managing data with tables, working with two key process applications, controlling system access and a large bunch of other functions and features of Service Now. The trainees will be acquainted with real life uses and functions of the cloud computing platform through interactive sessions and labs.

Advanced System administration

  • User Administration and Security Controls
  • Field Creation
  • Explanation of different data types in SNOW
  • How reference qualifiers works
  • Building forms, form sections & views
  • Basic UI Management (banners, company names, profiles, themes etc.)
  • Foundation data structure
  • Preparation of Data migration
  • Service now Data import and export
  • Update Set Management
  • Record producer
  • Service catalog
  • Introductions, Setup, Service catalog front page design
  • Maintain Categories and Items
  • Maintain Bundles and Dynamic Categories
  • Change Catalog UI
  • Plug-in Maintenance

Application creation

  • Table creation and managing the fields
  • Application and module creation
  • Access control on table and module
  • filter on module to adv level of restriction
  • Relate the table
  • Approval and workflow relate on custom table
  • understanding to move custom and related record via update set


  • Basic scripting
  • UI action
  • UI policy
  • Client script
  • Business Rule

Reporting & Performance Analytics

  • How to create report and schedule
  • Publish and sharing report concept
  • Major form involved for reporting
  • Report creating demo and customization of filed level.
  • Few performance report ( Module should be enabled at customer end to show performance report else discussion )

Certified Implementation specialist

  • Mid-server deployment demo
  • Service LDAP configuration demo and concept
  • SSO concept
  • Filed form list and view management
  • Company logo and homepage customization
  • Report to homepage

Initially started as an IT Service Management platform, Service Now has expanded to many distinct domains. The rising popularity of Service Now only reflects its significance in the present and its bright path in the future. For professionals who are looking for a career ahead in this domain should not give a second thought and start getting acquainting with the basic and advanced concepts of Service Now. A proper Certification training online in Service Now can really prove to be a good source of knowledge and experience for understudies as well as experienced professionals.

1. Are lab-sessions available after theory sessions?

We provide online lab facilities to all our students, wherever possible & applicable, using a combination of one or more options, including global ASP setups, live-environments, real-time simulations, training-videos, PPTs, Screenshots and others.

2. Who and how qualified are the instructors?

All our instructors go through a rigorous and multiple processes of filtering and selection before they are appointed by us. Only the most qualified, most experienced and best suited candidates are chosen as instructors.

3.What are the machine requirements for the course?

You must have a fairly good desktop PC or laptop. You can even access these courses on your tabs or smart phones. For PCs and laptops the configuration should be at-least an Intel Pentium processor, 4GB of RAM and 50 to 100 GB of free hard disk space. You must also have a good and steady WiFi internet connection which works at 3G or 4G speeds.

4.How will I undergo practical training in the course?

Depending on the type of lab facilities available for the course you have enrolled in for our instructor would be happy to help you in your lab sessions.

5.What is the process to get my questions/queries answered?

Get in touch with your trainer. You can also consult your batch-mates. We believe in collaborative and practical learning.

6.Can a free demo session be provided?

We do not provide free demo sessions.

7.Will there be a provision for repetition if I miss a class?

We encourage our trainees to attend all sessions. If you have missed a session we will try out best to update you on it, if possible. Else you will need to pay a small fee to have a repeat session arranged specifically for you.

8.Does your organization provide assistance in job hunting?

We are connected across the industry in India and abroad. We will pass on any job openings from our customer to our trainees. But we are not a manpower placement provider.

9.How and where can I make the payment?

You can pay using any credit or debit card in India or abroad. You can also pay using your PayPal account.

10. Will practice material or tests be also provided with the course?

Yes. As required & as applicable.

11.What is the minimum or maximum batch size?

Minimum/maximum batch sizes vary from course to course, depending upon a number of factors. It can vary from as few as 2 to as many as a few hundred, in some cases. But that number does not impact the quality of training that we deliver due to our tight quality-control mechanisms.

All trainees will be provided with a course participation and completion certificate by Aurelius Corporate Solutions. Please note, we are an independent provider of learning solutions. We are not affiliated in any manner to any company or organization.

Copyright © 2016 Aurelius Corporate Solutions Pvt. Ltd. All Rights Reserved.